Welcome to RedCube IT Support (“RedCube,” “we,” “our,” or “us”). By accessing or using our website, redcubelab.com, you agree to these Terms of Use. If you do not agree with these terms, please do not use our website.
1. Website Use
This website is provided for general informational purposes about our IT support services, managed IT services, cybersecurity, Microsoft 365 support, cloud solutions, workstation management, and related business technology services.
You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.
2. No Guarantee of Service Availability
Information on this website does not guarantee that any specific service, response time, pricing, or solution will be available for every client or situation. Final service scope, pricing, response times, and support coverage are determined by a separate written agreement, proposal, or service plan between RedCube and the client.
3. Website Content
All content on this website, including text, graphics, icons, images, page layouts, service descriptions, and branding, is provided for informational purposes only.
We make reasonable efforts to keep the information accurate and up to date, but we do not guarantee that all website content is complete, current, or error-free.
4. IT and Cybersecurity Information
Any technology, IT, cybersecurity, cloud, Microsoft 365, or data protection information provided on this website is general in nature. It should not be considered a complete security assessment, technical recommendation, compliance opinion, or professional advice for your specific business environment.
Each business has different systems, risks, users, devices, and compliance requirements. A proper review is required before making specific IT or security recommendations.
5. Third-Party Services and Links
Our website may mention or link to third-party services, platforms, or products, including but not limited to Microsoft 365, cloud providers, cybersecurity tools, hardware vendors, and software platforms.
RedCube is not responsible for third-party websites, services, pricing, availability, security, policies, or content. Use of third-party services may be subject to separate terms and conditions from those providers.
6. Intellectual Property
All website content, branding, design elements, graphics, and materials created by or for RedCube are owned by RedCube or used with permission.
You may not copy, reproduce, modify, distribute, or use our website content, graphics, branding, or materials for commercial purposes without our written permission.
7. Quotes, Pricing, and Service Plans
Any pricing, packages, or service descriptions shown on the website are for general reference only and may change at any time.
Final pricing may depend on factors such as number of users, devices, locations, systems, security needs, support level, required tools, and service complexity.
Unless stated in a signed agreement, website pricing does not create a binding offer or guarantee of service.
8. Limitation of Liability
To the maximum extent permitted by law, RedCube is not responsible for any damages arising from your use of this website, inability to access the website, reliance on website content, or interaction with third-party links or services.
This includes, but is not limited to, direct, indirect, incidental, consequential, business interruption, data loss, or security-related damages.
9. No Client Relationship Created by Website Use
Using this website, submitting a contact form, sending an email, or calling us does not automatically create a client relationship, service agreement, or obligation for RedCube to provide services.
A client relationship begins only when both parties agree to a written proposal, service agreement, statement of work, or other formal arrangement.
10. User Submissions
If you submit information through our website, contact forms, email, or other communication methods, you agree that the information you provide is accurate and lawful.
Please do not submit confidential, sensitive, or regulated information through our website unless we specifically request it through a secure method.
11. Website Security
You agree not to attempt to access unauthorized areas of the website, interfere with website security, test vulnerabilities, introduce malware, or use the website in any way that could damage or disrupt its operation.
12. Changes to These Terms
We may update these Terms of Use at any time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated terms.
13. Governing Law
These Terms of Use are governed by the laws of the State of Delaware, without regard to conflict of law principles.
14. Contact Us
If you have any questions about these Terms of Use, please contact us:
RedCube IT Support
920 Justison Street
Wilmington, DE
Email: support@redcubelab.com
Phone: 484-569-1870
Website: redcubelab.com